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Each of the rooms is appointed with air conditioning, a fan and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Most of the accommodation units offer a side-on sea view. The rooms have a double bed or a king-size bed. Cots are available for younger travellers. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi (for a fee), contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The accommodation offers family rooms and non-smoking rooms.
The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.
Guests are welcomed in the lobby, where they will find a reception desk with check-out service. The upper floors of the accommodation can be accessed by lift. Amenities include a cloakroom, a safe, a currency exchange service and a cash machine. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Various shops are available, including a souvenir shop. The grounds of the hotel feature a playground and an attractive garden. Additional features at the establishment include a newspaper stand and a playroom. Guests arriving by car can leave their vehicles in the garage or in the car park. Bicycles can be left in the bicycle storage area. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.
The hotel features an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are also available. The hot tub is the perfect place to relax. A poolside snack bar is available. Variety is provided by the wide range of sporting activities offered at the establishment, for example tennis, beach volleyball, volleyball and archery. Fishing is organised by third-party operators. Many sports options are available, including water sports such as windsurfing, kayaking, snorkelling and aquafit. For a fee, water skiing, jet skiing, motor boat rides, sailing, catamaraning and diving can also be enjoyed. Travellers can take advantage of a wide range of indoor sports at the accommodation, including a gym, table tennis, billiards, yoga, gymnastics and aerobics. The hotel offers a range of facilities in the wellness area. Options include massage treatments or, for an additional fee, a spa, a sauna, a steam bath and a solarium. Guests of all ages have the opportunity to enjoy an interesting entertainment programme.